Our take
IT Start describes a move from local repair work into managed business IT, cybersecurity and strategic support. Its Brisbane offering includes Microsoft Azure, Microsoft 365, network infrastructure, backups, procurement and virtual CIO guidance, with material addressing professional services and regulated sectors. It could suit a growing organisation seeking more structure than occasional technical fixes. Ask for a written roadmap, clear security responsibilities and the support scope that applies to your business.
- Managed IT
- Cybersecurity
- Microsoft cloud
- Virtual CIO
Who will you deal with?
The leadership page names Matt as a founder leading technical operations and Aaron as a founder and lead IT consultant. Surnames are not provided there. Matt’s stated responsibilities cover infrastructure, cloud and security, while Aaron focuses on business needs and client relationships. Ask which founder will oversee your engagement and who provides everyday support once the initial work is complete.
From the firm's own website, its ABN record and what clients say in their reviews. Checked October 2026.
What clients say
Recent reviews from the firm's Google Business Profile.
Matt has been an absolute legend as our IT Support. His response time is incredibly quick. No waiting around when something goes wrong. He jumps on issues straight away and gets them sorted with minimal disruption to our team. Reliable, knowledgeable, and always supportive exactly what you want from IT support. Highly recommend Matt to any business needing dependable tech support. Wish we could give him more than…
Excellent service in every way. Aaron was prompt, courteous and helped me with several matters during his visit. I am very happy with this company and would not hesitate to recommend
Highly recommend this company. They are very efficient and always get back to you promptly. Aaron is very knowledgeable and always sorts out the problem. A big thanks and five stars from
Checked against the ABN register
| ABN | 40 848 835 757 |
|---|---|
| Registered entity | M.G BIGGS & A.D PRUGGER |
| Entity type | Other Partnership |
| ABN status | Active since 1 Mar 2019 |
| GST | Registered since 1 Apr 2024 |
| Registered location | QLD 4034 |
| Business names on this ABN | IT Start, TIER1 REPAIRS |
The active Queensland ABR record matches the firm’s business or company name. It was found by name search rather than on the website. Checked October 2026.
From their blog
IT Start publishes articles on its own website one of our listing criteria. An article we checked:
Australian SMBs: What IT Consultants Do and 4 Red Flags MSPs See
Published 5 Oct 2026
More top IT consultants in Brisbane
- Roar Data 5.0★ · 12 reviews · Coorparoo
- ThatGermanGuy 5.0★ · 22 reviews · Toowong
- Server Guru IT Support 5.0★ · 49 reviews · North Lakes
- DASAT 5.0★ · 19 reviews · Toowong
- Affordable Computer Repairs and Service 4.7★ · 176 reviews · Coorparoo
- OutTask 5.0★ · 21 reviews · Bowen Hills